These terms and conditions are translated by Google from the Dutch original. If things are unclear, please contact us

Terms and Conditions

1. Applicability

1.1 These general terms and conditions of sale and delivery apply to all offers, quotations and deliveries of (hereinafter referred to as PTS) and to all agreements concluded by The counterparty of is hereinafter referred to as “the client”.

1.2 These general terms and conditions of delivery apply to all orders, unless it has been expressly agreed in writing that these general terms and conditions will be deviated from. By placing an order, the client accepts these general delivery conditions.

1.3 Special purchasing conditions or sectoral (general or specific) purchasing conditions only apply (in part) if there is explicit written mutual agreement on this.

1.4 PTS reserves the right to change these general delivery conditions without prior notification. The changed general terms and conditions of delivery relate to all offers and all orders that have been executed after the date of adoption of the new terms and conditions of delivery.

1.5 If PTS applies the provisions of these general delivery conditions for some time, this does not affect its right to demand immediate and strict compliance with these conditions.

2. Prices
2.1 The current price lists are published on the website. Price changes reserved.

2.2 The prices indicated are in euros. The prices are exclusive of VAT, unless stated otherwise.

2.3 The prices indicated do not include shipping costs, unless stated otherwise.

2.4 PTS expressly reserves the right to change prices, in particular when this is necessary on the basis of (legal) regulations or changed international circumstances.

3. Orders and quotes
3.1 Offers are valid for 1 month, unless stated otherwise.

3.2 Offers are only sent by e-mail.

3.3 Orders can be placed via the webshop or e-mail.

3.4 If the client provides PTS with data, drawings, specifications, etc., PTS may assume that they are correct and will base its offer on this.

3.5 PTS is entitled to refuse an order in whole or in part in special circumstances. A message will be sent to the client within 5 working days of receipt of the order.

3.6 After ordering there is a purchase obligation for the client, in case of any changes or cancellations, up to 100% of the ordered amount will be invoiced. This with due regard for the reasonableness of PTS.

4. Billing
4.1 The VAT invoice is enclosed with the order. A copy will be sent by e-mail upon request.

4.2 On request, a 0% VAT invoice can be issued to foreign companies. An international VAT number can be specified for online orders. These deliveries are then automatically exempt from VAT.

4.3 To minimize risks of VAT fraud, PTS places special demands on the client. The delivery address must correspond to the billing address and the specified address must correspond to the address at which the company is registered for tax purposes. If the data is easily verifiable, it can be delivered without VAT. In that case, the VAT must be added by the recipient of the invoice, in accordance with the applicable EU guidelines.

5. Payment

5.1 Orders via the webshop are paid in advance, with the exception of point 5.3. The payment options are visible as soon as the check out procedure is started with a.o.

– payment with IBAN by making a bank transfer or internet payment.
– payment with a debit card.
– payment with a credit card.
– other payment methods.

– partial prepayment is possible for orders larger than 2000 euros and by mutual agreement
– direct payments are handled by the Payment Service Provider, Mollie.

5.2 The order is only final after payment or down payment has been received. The delivery time stated with the product or quotation starts from the moment of receipt of payment.

5.3 Under certain conditions, delivery can be made on credit for selected companies. If the payment term is exceeded, PTS is entitled to unilaterally change previously agreed conditions.

5.4 After the client has accepted the offer, a creditworthiness test is carried out. If the client is found creditworthy, the order will be accepted, see above under art. 3.4.
The standard payment term is 30 days. This can be deviated from in advance, subject to conditions.

5.5 Payments made always serve first to settle all costs and interest owed and then to settle due and payable invoices that have been open the longest, even if the payment states that the payment relates to a later invoice.

5.6 In addition to Article 5.4, late payment of a term may lead to a delay in delivery.

5.7 If the client is in default and PTS claims the amount owed to him, then all associated costs are for the account of the client. The delay damage is fixed at the statutory interest, plus 2%.

6. Delivery time
6.1 The stated delivery times are only indicative. Exceeding any delivery term does not entitle the client to compensation or the right to cancel the order or to dissolve the agreement, unless the exceeding of the delivery term is such that the client cannot reasonably be expected to maintain the agreement .

In that case, the client is entitled to cancel the order or to dissolve the agreement insofar as this is necessary.
Cancellation of the order or dissolution of the agreement can only be done in writing.

6.2 For deliveries outside the Netherlands, extra delivery time must be taken into account.

7. Delivery
7.1 PTS is entitled to deliver orders in parts.

7.2 If the client chooses delivery in parts (or urgent delivery) after the order has been granted, additional costs and additional administration costs will be payable.

7.3 Delivery is provided by UPS, DHL or PostNL (to be determined by PTS) to the address specified by the client.

7.4 PTS is responsible for the correct packaging of the product. The risk with regard to the products transfers to the client at the time of shipment. The client is expected to check the product for damage upon receipt and – in the event of damage – to report this immediately to the carrier and to have it registered.

7.5 All transactions are ex works. PTS is responsible for preparing the goods for shipment. The client bears the risk of loss or damage during transport.

7.6 If the client notices within 1 working day after receipt that the product has been damaged by transport, the client must report this to PTS within 24 hours by sending an e-mail stating the invoice number, name of the product and description of the defect.


8. Advertising and returns
8.1 As soon as the product has been received by the client, it has the duty to check whether the product complies with the agreement. If the product does not meet the agreement, the client must report this in writing within 2 working days and return it in consultation within 7 days. PTS has the choice of replacing the product with the correct product or crediting the full invoice value.

8.2 Products that are returned for other reasons than mentioned in article 8.1 can only be (partially) credited if the products (and the packaging) are in pristine condition and it has been agreed in writing in advance that products can be returned.

8.3 In addition to Article 8.2, products or parts of products specially made for the client or cut to size will not be taken back

9. Liability of PTS

9.1. PTS is not liable for damage suffered by client or third parties, resulting from non-fulfillment, late or improper fulfillment of the agreement by PTS

9.2. Any further liability of PTS for damage, for whatever reason and damage of third parties, is expressly excluded.

9.3. Without prejudice to the provisions under 7.1. in any case, liability for business, stagnation, follow-up or oversight damage is excluded. Surplus damage is understood to mean, among other things, damage caused by or during the execution of the accepted work to items that are being worked on or to items that are located in the vicinity of the place where the work is being done.

9.4. In the event of liability, only compensation is eligible for damage against which PTS is insured, or, if the damage is not covered by any insurance from PTS, liability is limited to the amount of the net invoice value of the agreement.

9.5. The client indemnifies PTS against all claims from third parties due to product liability as a result of a defect in a product delivered by the client to a third party that (partly) consisted of products and / or materials supplied by PTS.

9.6. PTS is never responsible / liable for damage caused by the improper functioning of delivered products. The end user must check for himself whether the delivered products meet the properties required for the specific use.

10. Ownership
10.1 The client must respect all intellectual property rights that rest on the product delivered by PTS.

10.2 After all financial obligations have been fulfilled, ownership of the ordered products is transferred to the client.

11. Force majeure
11.1 Without prejudice to the other rights to which it is entitled, PTS has the right in the event of force majeure, at its option, to suspend the execution of the order, or to dissolve the agreement without judicial intervention, by notifying it in writing and this without PTS being obliged to pay any compensation, unless this would be unacceptable in the circumstances given the standards of reasonableness and fairness.

11.2 Force majeure means any shortcoming that cannot be attributed to PTS, because it is not due to its fault and is not for its account under the law, legal act or prevailing views.

12. Applicable law
Dutch law applies exclusively to all agreements between the client and PTS.

Payment details

Baarschot 20 B, 4817 ZZ Breda
NL52 INGB 00074471 32

KVK: 20109935

B.T.W: NL001677692B59

Breda, 1 juni 2020