Can I return my items?
We use 2 categories, cut-to-size pieces and full rolls. In principle, cut-to-size pieces cannot be returned. These are cut to size for you. An exception to this is if the wrong length size or wrong diameter is supplied. Full rolls can be returned. This is subject to a legal period of 14 days after receipt. Full rolls are 50 meters long or a multiple.
Is return free?
No, the costs for return are for the account of the customer.
When do I get the money back?
Once the return has been received and accepted, we will refund within 5 working days.
Can I cancel an order?
Yes you can, as long as the item has not yet been sent or cut to size, you can cancel. But we work very fast, so it is best in this case is to contact us by phone.